Al-Fateh Club is committed to protecting the privacy of users of our application and website. This policy explains how we collect, use, protect, and share personal information. By using our services, you agree to the privacy practices outlined in this policy.
Effective date: January 2026
1Information Collection
We collect personal information (name, email, phone number, date of birth) when you register or make a purchase.
We also automatically collect technical information such as device type, operating system, IP address, and device identifier.
When making purchases, we collect payment information through a secure payment gateway (PayTabs).
2Information Usage
We use your information to provide and improve our services, process transactions and payments, send important notifications about your account, personalize your experience in the app and website, and communicate with you about offers and events (with your consent).
3Cookies & Tracking
We use cookies and similar technologies to improve performance, analyze usage, and remember your preferences. You can control cookie settings through your browser settings.
4Data Sharing
We do not sell your personal data. We may share information with trusted service providers (payment processing, hosting, analytics) to deliver our services, or when required by law or to comply with legal proceedings.
5Storage & Security
We protect your data using SSL/TLS encryption and store it on secure servers. We apply strict access controls and conduct regular security reviews. However, absolute data security cannot be guaranteed over the internet.
6Data Retention
We retain your personal information as long as your account is active or as needed to provide services. We may retain some information for longer periods to comply with legal and accounting requirements.
7Your Rights
You have the right to access and correct or update your personal data, request deletion of your account and data, opt out of marketing messages, and request a copy of your personal data.
8Minor Protection
Our services are intended for users aged 16 and above. We do not knowingly collect personal information from children under this age.
9Policy Updates
We may update this policy from time to time. We will notify you of any material changes through the app or email.
Contact Us
If you have any questions about the privacy policy or data practices, contact the IT team.